Text Message Privacy Policy

Effective Date: July 2, 2023

At The Novel Tree, we value your privacy and are committed to protecting the security of your personal information. This Text Message Privacy Policy explains how we collect, use, disclose, and store your information when you receive text messages from us. By opting in to receive text messages, you consent to the practices described in this policy.

1. Opting In and Opting Out

By providing your mobile phone number and opting in to receive text messages from us, you acknowledge and agree to receive promotional messages, updates, and other communications related to our products, services, and promotions.

You have the right to opt out of receiving text messages at any time. To unsubscribe, simply reply to any of our text messages with the word "STOP" or follow the instructions provided in the message. Once you opt-out, you will no longer receive text messages from us, except for administrative or transactional messages related to your orders or account.

2. Information We Collect

When you opt-in to receive text messages, we may collect certain information, including:

- Mobile Phone Number: We collect your mobile phone number to deliver the text messages to you.

- Message Content: We collect and retain the content of the messages we send to you and any responses or interactions you have with our text messages.

- Usage Data: We may collect information about your interactions with our text messages, such as message delivery status, click-through rates, and other metrics. This information helps us improve our messaging and tailor our communications to meet your needs better.

3. How We Use Your Information

We use the information we collect from text messages for the following purposes:

- Sending Promotional Messages: We may send you text messages containing promotional offers, discounts, event announcements, and other marketing communications related to our products and services.

- Order and Account Notifications: We may send you text messages regarding your orders, account status, or important updates related to our services.

4. Information Sharing and Disclosure

We do not share or sell your personal information collected through text messages with third parties for their direct marketing purposes. However, we may share your information with service providers who assist us in delivering text messages and managing our messaging campaigns. These service providers are obligated to protect your information and are prohibited from using it for any other purpose.

5. Data Security and Retention

We implement appropriate security measures to protect your information from unauthorized access, loss, misuse, or alteration. We retain your information for as long as necessary to fulfill the purposes outlined in this Text Message Privacy Policy or as required by law.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any questions or concerns about our text message practices, please get in touch with us using the information provided at the end of this policy.

7. Updates to this Policy

We may update this Text Message Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Text Message Privacy Policy or our data practices, please get in touch with us at ganjabuds@novel-tree.com

By opting in to receive text messages from us, you acknowledge that you have read, understood, and agree to be bound by this Text Message Privacy Policy.

Last updated: July 2, 2023